TTBS TTAL Tourism Certification TTTIC

TTBS and TTAL Forge Partnership to Revitalize Tourism Certification Programme

Posted May 08, 2024

Scarborough, Tobago – May 8th 2024 – In a significant step towards enhancing the quality and competitiveness of Trinidad and Tobago's tourism industry, the Trinidad and Tobago Bureau of Standards (TTBS) and the Tobago Tourism Agency Limited (TTAL) have entered into a three-year Service Level Agreement (SLA) to relaunch the Trinidad and Tobago Tourism Industry Certification (TTTIC) programme on the picturesque island of Tobago.


The signing ceremony, held at the Scarborough Office of TTAL in Tobago, signifies a renewed commitment to excellence in the tourism sector. Under the TTTIC Programme, tourism operators are assessed against national standards, ensuring conformity to regulations, infrastructure, equipment, competence, management, quality, and health and safety protocols.

TTBS TTAL Tourism Certification TTTIC
From left (back): Ms. Yannicka Brown, Standards Officer II, Certification Division, Trinidad and Tobago Bureau of Standards (TTBS); Mr. Rodney Ramnath, Manager Certification Division, Trinidad and Tobago Bureau of Standards (TTBS); Mr. Wendell Walker, Director Product Development and Destination Management, Tobago Tourism Agency Limited (TTAL)From left (back): Ms. Yannicka Brown, Standards Officer II, Certification Division, Trinidad and Tobago Bureau of Standards (TTBS); Mr. Rodney Ramnath, Manager Certification Division, Trinidad and Tobago Bureau of Standards (TTBS); Mr. Wendell Walker, Director Product Development and Destination Management, Tobago Tourism Agency Limited (TTAL); and Ms. Kirsten Cowie-Irvine, Product Development Officer, Tobago Tourism Agency Limited (TTAL)
From left (front/seated): Mr. Jose Edwardo Trejo, Executive Director, Trinidad and Tobago Bureau of Standards (TTBS); and Mr. Phillip Robinson, Interim Chief Executive Officer, Tobago Tourism Agency Limited (TTAL)

Speaking at the event, Mr. Philip Robinson, Interim Chief Executive Officer of TTAL, underscored the importance of TTTIC for the island's tourism sector, "The TTTIC programme sets the bar, for the minimum standards of quality tourism operators must achieve and maintain in their operations.”

Mr. Jose Trejo, Executive Director of TTBS, echoed this sentiment, highlighting the programme's role in standardizing and elevating the quality of tourism offerings; "TTTIC serves as a beacon of assurance to visitors, guaranteeing that legal requirements and quality standards are meticulously upheld.”

The TTTIC Programme aims to achieve several objectives, including improving and standardizing the quality of tourism products and services, increasing visitor confidence, and enhancing the competitiveness of tourism operators in the international arena. Additionally, it provides a framework for sustainability and differentiation of Trinidad and Tobago's tourism product.

Mr. Trejo emphasized the collaborative nature of the partnership, stating, "Today marks a significant milestone in the realm of tourism excellence as TTBS and TTAL commemorate a renewed partnership. Together, we join hands to build a culture of quality and propel our nation to even greater heights on the global tourism stage."

With sixty-four certifications issued since 2018 in Tobago, primarily focusing on the accommodation sector, tourism operators are encouraged to embrace the TTTIC programme and strive for excellence in every facet of their operations.